H&D Products is strongly committed to your right to privacy and to taking steps designed to secure your personal and financial information. To earn your trust and confidence in our commitment, the intent of this policy is to fully disclose our privacy practices to you. We will only use your personal information in accordance with this Privacy Policy. We encourage you to read our policy to understand what types of personal information we collect and how this information is used.

Your Consent
By using our site, you consent to the collection and use of your information as described in this Privacy Policy, which was last updated on July 2, 2002. Any changes to our Privacy Policy will be reflected on this page so that you are always aware of the information we collect and how we use it.

General
H&D Products collects personal information necessary to respond to your requests for our customized products and services and to allow you to use the resources available on our website, including the creation and maintenance of a Customer Account and other services. Personal information includes, but is not limited to, name, physical address, email address, phone number, and any other information that itself identifies or, when tied to the above information, may identify you as a specific individual. H&D Products also uses order forms for you to order certain products. On such order forms, we collect your contact information, financial information (including credit card numbers) and demographic information.

Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies in several ways (and thousands of other sites are currently using them too!). Cookie files are used to better understand how you go through our website so that we may tailor your experience at our website. Cookies are also used to tell us whether you have visited our website previously, and to help us determine whether you came to our website from a particular Internet link or banner advertisement. Cookies can also be used to help you to save and retrieve passwords and other information and preferences you use on our website, saving you from having to re-enter this information upon every visit to our website. Cookies cannot and will not be used by us to retrieve any personal information about you from your computer that you have not previously and voluntarily provided to us. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. However, some of our features will not function if you do not accept cookies.

IP Addresses
When you connect to our website, we record your IP addresses and information on the type of operating system (e.g. Windows98) and browser software (e.g. Microsoft Internet Explorer and Netscape) you are using. This helps us to diagnose problems with our servers and for system administration.

The security measures we take for the protection of your personal information
All order information you provide to us is transmitted using SSL (Secure Socket Layer) encryption. SSL is a widely used coding system that lets your browser automatically encrypt or scramble data before you send it to us. Transactions will not be permitted if your browser does not accept SSL encryption. Only authorized personnel from H&D Products can decode this information and such personnel will only do so in accordance with our Privacy Policy. In addition, to attempt to deter the theft of credit card numbers and other personal information residing in our system, we have installed secure "firewalls" and/or have implemented other security measures to help protect our systems against "hacker" break-ins.
Additionally, all credit card numbers are encrypted in our system until either the customer or H&D Products personnel requires the information.

Additional information about online privacy and changes to our policy
You may always submit concerns regarding our Privacy Policy or our privacy practices to us via e-mail or regular mail.
Please reference the Privacy Policy in your subject line. We will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.